Talee – Terms & Conditions

Last Updated: 29 September 2025

Welcome to Talee (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website [www.souqtalee.com] (the “Website”) and any purchases made through it (the “Service”). By visiting our Website and/or purchasing something from us, you agree to be bound by these Terms, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

If you do not agree to all of these Terms, you may not access the Website or use the Service.

1. About Talee

Talee is an online store offering a curated selection of products to customers in the United Arab Emirates (“UAE”). We provide free shipping and cash-on-delivery (COD) service to ensure a convenient shopping experience.

Product Sourcing Disclaimer:
All products offered on Talee are sourced from trusted and reliable third-party suppliers. While we make every effort to ensure product quality and accuracy of descriptions, Talee does not manufacture or directly control these products and is not responsible for defects, performance issues, or other matters arising from supplier products except as covered under our Return Policy or applicable law.

2. Eligibility

By using the Website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction and that you have the capacity to enter into a binding agreement.

3. Account Registration

You may browse the Website without registering.
To place an order, you may be asked to create an account with accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. Products & Pricing

  • All prices are listed in AED (United Arab Emirates Dirhams) and include applicable VAT (if any).
  • We strive to display accurate product descriptions and images; however, minor variations may occur.
  • We reserve the right to modify prices, discontinue products, or update information at any time without notice.

5. Orders & Acceptance

  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept or reject any order at our discretion, including limiting quantities per customer or household.
  • You will receive a confirmation once your order is accepted.

6. Payment

  • We currently accept Cash on Delivery (COD) only.
  • Payment must be made in full to the courier at the time of delivery.
  • Please ensure you have the correct amount available upon delivery.

7. Shipping & Delivery

  • Free shipping is available on all orders across the UAE.
  • Delivery times are estimates and may vary depending on location and product availability.
  • We are not liable for delays caused by events beyond our control (including courier delays, customs issues, or weather).

8. Returns & Refunds

Please refer to our [Return Policy] for full details.
In summary:

  • Eligible items may be returned within the period stated in the Return Policy.
  • Returned products must be unused, in original packaging, and accompanied by proof of purchase.
  • Refunds for COD orders will be processed via bank transfer or another agreed method.

9. Cancellations

  • Orders may be cancelled prior to dispatch by contacting our support team.
  • Once an order has shipped, our Return Policy applies.

10. Intellectual Property

All content on the Website (including text, graphics, logos, images, and videos) is owned by or licensed to Talee.
You may not copy, reproduce, or exploit any content without our prior written consent.

11. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes.
  • Interfere with the security or functionality of the Website.
  • Submit false, misleading, or harmful content.

We reserve the right to terminate access to the Website for violations of these Terms.

12. Limitation of Liability

To the fullest extent permitted by law:

  • The Service and all products are provided “as is” and “as available.”
  • Talee disclaims all warranties, express or implied, regarding products supplied by third-party vendors except as required by law.
  • Talee shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or purchase of products.
  • Our liability for any direct damages shall be limited to the amount you paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Talee, its affiliates, employees, and suppliers from any claims, damages, or expenses arising from your breach of these Terms, violation of any law, or infringement of third-party rights.

14. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE (or another applicable Emirate).

16. Changes to Terms

We may update these Terms at any time by posting the revised version on this page. It is your responsibility to review the Terms periodically. Your continued use of the Website constitutes acceptance of any changes.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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